Airlines were grounded, network broadcasts went off the air and banks said their systems were disrupted as a major glitch affected computers globally on July 19, hitting the United States and Australia particularly hard.
In Japan, few companies were affected. ANA said it was operating normally, and the departure board at Narita Airport indicated that few flights were canceled. Japan Exchange Group, which owns the Tokyo Stock Exchange, said it was unaffected, and online banking services of major financial institutions were working.
In other parts of the world, the situation was far more dire.
Three large U.S. carriers – United, American Airlines and Delta – said that they ordered a global ground stop, with flights prohibited from taking off and only flights already airborne allowed to continue to their destination.
In Australia, Jetstar and Virgin Australia were grounded, while telecoms company Telstra was reporting outages. National Australia Bank and ANZ were reporting access issues.
The glitch was blamed both on a Microsoft cloud configuration error and a problem with an update to a product offered by global cybersecurity firm CrowdStrike causing Microsoft computers to crash. (The Japan Times)